What you'll achieve
Manage renewals and dues without confusing active subscriptions and confirmed payments. In Gymtria, always check your role and available features before making changes.
A clear workflow helps prevent duplicate records, schedule issues and reporting mistakes. Follow your gym policies and local regulations.
Step by step in Gymtria
Sign in with an authorized account and follow the steps in order. Labels may vary by role and language.
- 1
Open Memberships and find the right member.
- 2
Review the plan, validity period and applicable terms.
- 3
Verify payment status in the corresponding financial view.
- 4
Record the renewal using the available options.
- 5
Confirm valid access before allowing check-in.
Common mistakes and recommendations
A reservation is not automatically an attended class, and a membership does not necessarily mean a completed payment. Verify the actual status.
Make sure you are working with the correct gym and location.
Avoid duplicated members, classes and transactions by checking existing records.
Protect member, staff and other sensitive information.